Saturday, November 21, 2009

Marketing Budget Strategies For A Difficult Economy

By Michael Fleischner

Many marketing budgets are being reviewed with a fine tooth comb. As revenues constrict, companies are reducing expenses. Unfortunately, marketing is one of the areas taking the greatest hit. During difficult times, expanding budgets are better but not realistic. The reality is that today's marketing budgets have to do more than ever before.

What can you do with a reduced budget? There are quite a few techniques you can apply that are easy to implement and cost little or nothing. The key is to get viral. Have others do the selling for you. Here are a few suggestions for getting started.

Start by making the most of what you have. A business of any size needs to consider leveraging each touch point. When you speak to a customer, call someone on the phone, or send and email, use that as an opportunity to educate or inform. When you think about all the touches you make on a daily basis, they really add up.

Ask for referrals. You would be surprised by the low percentage of businesses who ask for referrals. To jump start any referral campaign, offer a small benefit to those who refer a customers. At the very least, get your referral program up and running and be sure to send a thank you note for making the connection.

Focus on your communications. If you are sending letters, giving away business cards, or packing someones groceries, be sure to include a flier or message about other products and services you offer. You may even consider a special offer that can be included with each of these touch points.

Test new campaigns. When budgets shrink and times are difficult, it's common to stop testing or spending on new campaigns. But what works during good times may not be as effective when times are difficult. Dedicate a portion of your budget towards new campaigns, messaging, or offers.

Improving ROI doesn't have to be difficult. When considering where your successes were in the past, you can probably recall some simple campaigns that produced the greatest return and cost next to nothing. Consider all the different ways that you can recruit others to help you sell. How can you leverage your existing campaigns to bring in more money with less? The key is to focus on the tried and true, make some minor tweaks, and measure the results. Rinse and repeat.

Consider a free giveaway. A great place to leverage the power of free is with your website, store, or marketing communication. Ask yourself how you can attract more visitors or improve conversions. How can you acquire valuable information that will help you make a sale at that moment or at a later date. In today's world, consumers understand that free doesn't mean free. But consumers are often willing to provide a little information about themselves for something of value.

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